Delete your Spendigo account
This page lets Spendigo users request deletion of their account and associated data. You can request deletion directly from the mobile app or by submitting the form below.
Delete from the Spendigo app (recommended)
- Open the Spendigo app on your iOS or Android device
- Go to Profile
- Go to Settings
- Go to De-activate Account
- Confirm your request
Account deletion is processed within 30 days.
Request deletion via this form
If you cannot access the app, submit a request below. Our team will process it within 30 days.
What happens to your data
Data that will be deleted
- Your personal profile (name, email, phone, profile picture)
- Your login credentials
- Your payout bank details stored via Stripe Connect
- Your NFC device assignments and labels
- Your in-app preferences and settings
- Your push notification tokens
Data that will be retained (anonymized or for legal obligations)
- Transaction records required by financial regulations and Stripe compliance (retained for the legally required period, typically 7 years, with personal identifiers removed where possible)
- Aggregated and anonymized analytics data used to improve the service (no longer linked to you personally)
Timeline
- Request acknowledgment: within 48 hours
- Account deletion: within 30 days of the confirmed request
- Anonymized data: retained per applicable law
For any question about your data or this process, contact support@spendigo.com